Our Services, production&delivery terms

Delivery Times

From start to finish, we work passionately on each plush toy project to make each plush toy unique for the consumer, for you and us. 

We produce merchandise in-house. The production times are shorter for this. We are happy to inform you about all production stages per product group in a personal email, telephone conversation, WhatsApp message or Team meeting.

  • 5-10 days, and the sample is ready
  • 45-60 days mass production (China)
  • 90-115 days mass production (Europe)
  • 35-47 days sea freight ex China
  • 5-14 days transport in Europe
  • Air freight possible (6-10 days)
  • A train transport is also an option since 2020

Creating your custom soft toys

We offer a complete all-around service.
From character design, and production of your plush toys and merchandise to logistics and delivery.

We are happy to listen to better understand your idea and the Plush Cuddle Project.
The world in which the cuddly toys end up determines the appearance and the final result.
The number, dimensions and of course, the project date is also important information at this stage.


We combine this wisdom with our 20 years of experience in Plush Stuffed Toys and Kids Merchandise productions and development.
We can give you exactly the right advice to start producing your cuddly toys.
We also provide first packaging ideas as well as a first idea about the possibilities of the cuddly toys.
We think of all possible details to achieve the greatest return on investment from your project.


We think prototypes are a big fun factor in the process. The hug comes to life and always brings a happy moment. The conversion from 2D to 3D is an art, and that first picture of the cuddly toy always gives our customers a satisfying feeling.
We can prototype in 3 days (up to 7 days) thanks to our in-house designers. We have an office in Brussels & Shanghai, so we can guarantee a smooth interaction.
Usually, the ideas and adjustments go back and forth smoothly, and the prototype can be flown in and delivered in the short term. Interaction between you and our team is important.

Personal Promotions, Progimpex, Soft Toys Factory Europe

CE and the Quality Plush of your Toys&Merchandise

Plush toys are made of different materials and parts. First, we produce all individual parts. Then we finish it with colouring, printing, embroidery, cutting the patterns, sewing…assembling and packaging.

Passionate about quality, we carry out several QC trials & reviews, including independent third-party inspections. We also complete all required Toy Safety testing.

Perfectionist in Quality
QC tests & assessments and independent third-party inspections

Safety Toys
All Plush Stuffed Toys are tested according to the latest Safety Guidelines

Ethically Responsible
Our factories have an audit for working conditions. (highest level)

We work passionately on your plush project from start to finish to make each cuddly toy unique for the consumer, for you and us. 

Your merchandise is also in experienced hands with us: Backpacks, Bags, Water Globes, Puzzles, Squishies, Keychains, towels, socks.

Personal Promotions, Progimpex, Soft Toys Factory Europe

Logistics & Warehousing

After the cuddly toys have been checked for quality and safety, they are carefully packed in boxes and loaded on the ship or on the plane or by train. (new since 2020)

Their journey begins with the Happy Customer. (and you).

For 25 years, we have consistently delivered the cuddly toys safely to the doorsteps in Belgium and the Netherlands, but also throughout Europe. Complicated distributions and delivery conditions do not deter us. 

We use a speed so that everyone is satisfied, from export to loading or co-loading, and import in the country of destination.
We can deliver in full containers or on pallets to the furthest corners and the most demanding distribution centres.

We are happy to inform you how we handle the freight, sea freight, air freight, train, customs and everyone-satisfied-home deliveries.

Don’t have storage? We can store it for you and have it delivered on demand.

  • Export, Import
  • Logistics and warehousing